Terms & Conditions
SOUND ASSURANCE PREMIER WARRANTY & SERVICE PROGRAM Ultrasound “Platinum” EXECUTIVE SUMMARY
The following is an executive summary of the terms of the Sound Assurance Premier Warranty & Service Program – Ultrasound “Platinum” Warranty (“Sound Assurance”) provided by Sound (“Sound”) as part of your purchase of qualifying Sound Equipment. The equipment covered by Sound Assurance (the “Covered Equipment”) is identified in your final order summary. All information included in this executive summary is subject to the Sound Assurance Premier Warranty & Service Program Terms & Conditions (the “Terms & Conditions”; referenced here: SOUND ASSURANCE PREMIER WARRANTY & SERVICE PROGRAM TERMS & CONDITIONS ).
SUPPORT SERVICES:
Sound Technical Support: 1-800-819-5538, available Monday through Friday, 5 a.m. – 5 p.m. (Pacific Time), subject to change.
Online Support and Training: Access to Sound’s online support resources, training documents and other educational materials available at https://apps.soundvet.com
Software Patches/Fixes: Free.
Preventative Maintenance Services: One (1) free preventative maintenance service annually. Preventive maintenance performed at designated Sound location. Covered Equipment must be shipped to designated Sound location. Please ask you Sound representative for more details.
Select Accessories Discounts: As part of your warranty each year you may purchase up to one (1) replacement ultrasound probe for the applicable Sound Assurance Extended Warranty Price. Sound Assurance Extended Warranty Price only available for select ultrasound probes. Please visit email Sound Warranty for a current list of eligible ultrasound probes.
LOANER/RENTAL PROGRAM: As part of your warranty you are covered under Sound’s Loaner/Rental Program. See SOUND ASSURANCE PREMIER WARRANTY & SERVICE PROGRAM LOANER/RENTAL EQUIPMENT PROGRAM for more information about Sound’s Advanced Replacement Program benefits and all applicable terms and conditions.