Customer Experience

Customer Experience MATTERS

Whether you are a new customer or a loyal lifetime customer of SOUND®, we want to ensure every interaction you have with us from this website, our sales team to customer support, that each touch point is the very best experience for you and your practice. We have created a dedicated department that specializes in your experience with SOUND®. Feel confident and secure that SOUND® is the right partner in veterinary imaging and we are here to support you every step of the way.

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How Are We Doing?

SOUND® Overall Customer Satisfaction
SOUND® Customer Support Satisfaction

Good customer service and technical support along with the best imaging equipment on the market.

C. Ryan - Hope Veterinary Specialists

Very good support and customer service.

M. Hampton - Eastside Veterinary Hospital

Very good service and good continuing education.

A. Reed - Ann Reed, DVM, DACVR

We've always had excellent support and quick response and have been happy with our system.

W. Ernst - Kirby Veterinary Hospital

Reachable, courteous, helpful, responsive

L. Duckworth - Breslau Animal Hospital

Quality product and customer service has been great.

Z. Donaldson - High Desert Veterinary Care

Whatever we have needed has been immediately provided. We have enjoyed a great relationship with Sound.

G. Hammett - Vaughn Road Veterinary Clinic

Excellent Service and very knowledgeable staff.

M. Rodgers - Shepard Hill Equine

Great product and reliable.

M. Epperson - Companion Animal Hospital and Boarding Center

Great service and images.

O. Rudolphi - Rudolphi Veterinary Service

Quick and easy installation and service.

J. Sabatini - Pleasantville Animal Hospital

As always, Outstanding Service!

M. Shane - Staples Mill Animal Hospital

Fast and efficient service

Victoria - All Care Pet Clinic

Always perfect and reliable service. We only use Sound Technologies equipment because the customer support is top of its class!

C. Davis - Davis Equine

Sound ALWAYS provides GREAT customer service.

D. Sandoval - North Shore Animal League America


K. Mascarella - Cowesett Animal Hospital

The customer service and technical support staff are always very helpful and polite. I can't say enough how much easier it is to deal with this type of service.

N. Wirth - Pacific Animal Hospital

Great service on the very best products.

M. Thomsen - Kimberely Crest Veterinary Hospital

This is my third Logiq system. These machines are workhorses! I do mobile ultrasonography, so the machine is lifted in and out of my car trunk a dozen times a day - travels through extreme cold and extreme heat - set up in all sorts of crazy work environments - and none of my 3 units have ever called in for a single sick day!

K. Pieper - U/S to You, Inc

Contact the Customer Experience Department