Customer Experience

Customer Experience MATTERS

Whether you are a new customer or a loyal lifetime customer of SOUND®, we want to ensure every interaction you have with us from this website, our sales team to customer support, that each touch point is the very best experience for you and your practice. We have created a dedicated department that specializes in your experience with SOUND®. Feel confident and secure that SOUND® is the right partner in veterinary imaging and we are here to support you every step of the way.

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How Are We Doing?

SOUND® Overall Customer Satisfaction
SOUND® Customer Support Satisfaction

I looked at three different companies and after a conversation with a radiologist, we chose to go with Sound. Very pleased with our decision, the products and support.

C. Roberge
Prairie Animal Hospital

Very quick resolution of my problem. I have been so pleased with this company.

J. Bowers
Harris Farms

Sound has the best equipment and the best educational support.

K. Cerreti
Alpine Animal Hospital

I have been a Sound customer for many years and value the excellent customer service and high quality images obtained from equipment.

B. Beale
Gulf Coast Veterinary Specialists

Excellent customer service, attention to detail, and great communication from sales to installation.

J. Helligso
Cascade Veterinary Clinic Inc

Very helpful and courteous. I have had nothing but pleasant experiences with Sound.

J. Rowan
Carver Lake Veterinary Center

The service has been superb from the sales representative to the trainer, and the equipment is much more user friendly with great images.

B. Gien
Envigo - Global Manager Surgery Program

Great interaction with sales team; quick processing on orders. 100% great!

M. Radcliff
MSA Security, Inc.

Contact the Customer Experience Department