Our Culture At Sound® our people are the essential link to the success of our business and our client’s practices. It is our culture of teamwork and commitment to innovation and service that have helped us grow as an organization. Our team strives for excellence, continuous improvement and quality service. We take pride in fostering a collaborative environment that offers employees both challenging work and an opportunity to grow professionally. If you are looking for a rewarding career consider a career at Sound®.

Our Culture

At Sound® our people are the essential link to the success of our business and our client’s practices. It is our culture of teamwork and commitment to innovation and service that have helped us grow as an organization. Our team strives for excellence, continuous improvement and quality service. We take pride in fostering a collaborative environment that offers employees both challenging work and an opportunity to grow professionally. If you are looking for a rewarding career consider a career at Sound®.

Sound®’s Core Values - VCARE

  • Value – We provide the highest quality customer-focused solutions at multiple price points to give veterinarians the greatest depth and breadth of choice from the smallest practice to the largest university teaching hospital.
  • Care – Our customer care organization delivers outstanding service offerings and proven upgradeability, meeting your needs today, anticipating future challenges and protecting your investment.
  • Attitude – We communicate openly, listening to our customers and each other, while respecting the dignity, uniqueness and contribution of each individual and recognizing the strength that this provides our team.
  • Results – We deliver customer-driven innovative solutions and services of unparalleled quality that create value by thinking beyond the obvious and looking forward to the future challenges of veterinary practices.
  • Ethical – We consider the highest standards of personal and professional ethics as the cornerstone of trust, treating our customers and each other fairly and honestly, while delivering on the commitments we make.

Life in Carlsbad, California

Located 35 miles north of San Diego, the city of Carlsbad is a scenic coastal community offering high-quality education, recreation and residential components. The city is committed to the active and healthy lifestyle with amenities such as parks, lagoons, miles of hiking trails and nearly seven miles of coastline. The beaches along Carlsbad’s coastline have become an important part of the city’s identity and boasts some of North County’s premier surfing locations. Carlsbad also offers a variety of attractions and activities such as Legoland, Carlsbad Premium Outlet center, the Carlsbad Music Festival, the Carlsbad Marathon and private and public golf courses.

Benefits include:

  • Competitive salary
  • Health, life, dental and vision insurance
  • Vacation and PTO
  • A 401(k) retirement plan
  • Veterinary care discounts
  • Opportunities and Competitive Benefits

Current Vacancies

we're always looking for good people so apply even if we don't have anything listed

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Regional Sales Director - West

Date Added:

Job Duties:

  • Responsible for leading Regional Field Sales activities to achieve Sales, Revenue and Margin targets as assigned by Sound Executive Leadership Team.
  • Collaborate with the Commercial Leadership Team to develop and implement a comprehensive growth strategy for digitial radiography. Include forward looking plan for channel partners, product positioning, establishing and publishing input metrics (such as CRM compliance) , human capital assessment, development, and field force optimization.
  • Responsible for developing and leading strategic account strategy relationships, profitability & communication in a manner that maximizes growth opportunities. Includes specialists, universities and research sub-markets.
  • Manage sales team performance consistency on a monthly basis with documented training, coaching, and communication to quickly identify and direct corrective measures
  • Achieves quarterly domestic and Canadian business metrics
  • Create, drive and measure Sound / ANTECH field collaboration to identify and convert new business opportunities as defined by Sound Commercial Leadership.
  • Assist Sound and ANTECH with sales messaging and rep training as requested and in alignment with Soubnd Commercial Leadership.
  • Communicate & direct activities between Sound field & Management to ensure customer good will & perception
  • Communicate and assist VCA facilities in planning & preparing for DR technology additions; site visits / quotes / support
  • Maintain & report monthly on assigned field sales inventory assets.

Work Experience Requirements:

  • Minimum of five years prior direct sales management experience / or equivalent
  • Experience leading medical capital equipment sales team preferred
  • Demonstrated experience leading teams in working with 3rd party distribution channel
  • Demonstrated high level proficiency in Microsoft Office programs with emphasis on Oultook, Excel, Powerpoint (or Keynote)
  • Proven history of leading CRM compliance (Salesforce, Microsoft Dynamics, ACT etc.) and other business analytic tools
  • Ability to multi-task, make calculated & timely decisions regarding staff performance and develop corrective action plans as needed to achieve Management guided objectives.
  • Responsive and professional when dealing with complex and / or sensitive customer issues.
  • Considerate of the company objectives and reasonable customer expectations in drafting decisions for resolution.
  • Past success in leading teams within a satutated or commoditized market
  • Understanding of animal health industry a plus

Education Requirements:

  • Bachelors degree, or equivalent experience.

Physical Requirements:

  • Occasional lifting (up to 40lbs).
  • Travel (up to 50%).

Sr. Accountant

Date Added:

Job description

The Senior Accountant works with the accounting group to provide financial information to management by researching and analyzing accounting data; preparing reports, journal entries and account reconciliations. This position's responsiblities include, but are not limited to, the following:

  • Perform general accounts analysis and reconciliations, including bank statements, fixed assets, accruals and prepaid expenses
  • Perform monthly financial statement analyses, document meaningful explanations for fluctuations and present to senior management
  • Process and reconcile inter-company transactions
  • Review all transactions related to accounts payable process for appropriate coding
  • Prepare external audit deliverables related to specific areas of responsibility
  • Research and document technical issues as required
  • Prepare and enter journal entries which includes correcting entries, allocating expenditures and accruals
  • Maintain Sales Tax system and prepare monthly files for sales tax filings
  • Actively participate in both system and process improvements
  • Ability to complete ad-hoc reporting requests as needed
  • Assist with special projects as needed

Work Experience Requirements:

  • 4-5 years experience progressive accounting experience
  • CPA preferred but not required
  • Demonstrated ability to work independently and as part of a team in a team oriented culture
  • Experience in a fast paced environment including ability and experience to meet firm deadlines including monthly close on a defined schedule.
  • Strong analytical and accounting skills; thorough knowledge of accounting principles
  • Strong systems skills = ability to learn and adapt to a new accounting system; expert level in Microsoft Excel

Education Requirements:

  • Bachelors in related field

Physical Requirements:

  • Extensive typing & data entry (90%)
  • Predominately sitting (90%)

Sales Positions

Date Added:

We have exciting opportunities for sales professionals to join our field sales teams. Current open territories include digital radiography positions in our Canadian territory - fluent in French and English. Compensation for these positions are a base salary plus performance-based variable commissions. These positions’ objectives are to meet or exceed sales revenue targets by taking ownership of sales initiatives from initial contact to closing business within a given territory.

These objectives are accomplished by:

  • Identify, qualify and close business leads and sales opportunities in assigned territory.
  • Prospect, forecast, and drive new business opportunities in assigned territory.
  • Understand and maintain a high level of knowledge about the target market, as well as the products and services offered by Sound.
  • Demonstrate products and effectively communicate corporate and product positioning to prospective customers.
  • Work closely with new and existing market partners, Butler Schein Animal Health (BSAH)/ANTECH/etc, for both Small Animal and Equine markets.
  • Work closely with Sound Sales Operations team regarding lead generation activities.
  • Represent Sound in a professional manner in the assigned territory, and at regional and national tradeshows.
  • Demonstrate exceptional interpersonal and communication skills with clients and team members.
  • Aptitude in computer programs to manage daily business activities and communication through CRM and Microsoft Office programs.
  • Effectively deliver timely completion of all required reports; Pipeline / Forecast / Expense.
  • Developing and aligning plans to support business strategies; translating objectives into action plan.

Other Requirements:

  • BS - Marketing/Business/Science highly desired.
  • 3-5 years Healthcare Sales experience, 2+ years ultrasound sales experience preferred.
  • Working knowledge of Veterinary and/or clinical diagnostic environment.
  • Experience building a pipeline; qualifying and identifying deals to close.
  • Strong organizational skills and high commitment to timely follow-up and issue resolution.
  • Ability to work in a flexible environment with demanding schedules and extensive travel; up to 75% travel
  • Proficient with MS Office programs and CRM.
  • Strong written, organization and verbal communication skills.
  • Strong negotiation/sales skill.
  • Consistent overachievement of quota and revenue goals.

CS Engineer

Date Added:

Sound is seeking customer service professionals to join our group. Our Customer Support team are expected to provide world-class customer service and technical support to our customers.

Responsibilities include, but not limited to, the following:

  • Utilize strong customer and technical support skills supporting Sound’s products and services to veterinary medical professionals
  • Troubleshoot and solvesimple to highly complex hardware and software issues
  • System monitoring via remote log in
  • Operating system and application installation/configuration
  • Perform and facilitate the return of items under warranty with third party vendors (RMA’s), coordinate maintenance repairs, and loaner service orders
  • Thorough and detailed issue tracking in customer relationship management software
  • Complete call logs and reports
  • Provide Sound customers with product and service information
  • Excellent communication skills
  • Work closely with other departments when problem solving
  • Highly customer focused
  • Team player that will add value through very high quality and dedication to support team

Qualifications and Work Requirements:

  • Strong PC skills and knowledge of MS applications. Advanced knowledge of Microsoft Windows 2000, XP Professional, and Windows 2003 Server is required.
  • General or working knowledge in three or more of the following areas is strongly preferred: MS SQL Server, Remote Desktop, PACS, TCP/IP, DICOM, and CRM systems.
  • Previous experience in Medical Imaging (Ultrasound, CT, and Radiology) is a plus.
  • Must be extremely detail oriented, organized, and professional.

Education Requirements:

  • 3-5 years in a customer service supporting technical products or vocational training equivalent required.
  • A bachelor’s or associate’s degree in a technical field preferred.
  • Technical certifications such as MCSE, MCP, or A+ and/or equivalent work experience also considered.

Physical Requirements:

  • Extensive typing & data entry - 90%.
  • Occasional lifting up to 5lbs. Pushing/pulling up 10lbs.
  • Predominately sitting 90%.
  • Communication on phone and computer 90%