About Us

SOUND® is the global veterinary imaging leader and most trusted source for Digital X-ray, Ultrasound systems and education, PACS, Advanced Imaging Tools, and Imaging Support. As a division of VCA (Veterinary Centers of a America) we our part of a mission in making a better world for pets. We take this mission very seriously.

Our Mission:

“Shaping the future of animal healthcare through innovation and education”

Our employees take pride in what they do and understand that everyone, at every level has the opportunity to make an impact on the business, which in turn impacts our customers and helps to make a better life for pets.  Talk about something we can all get behind!

Our Core Values

At the core of each company is a set of values and principles that point to a path of success.  At SOUND®, our ICARE values show our employees and customers what matter to us. They are actionable items that each employee can work towards.  They also provide opportunities for us to recognize employees who embody these principles in all that they do.

Join Our Team

We are always looking for passionate people who strive to innovate in every way they can and have a love for pets and animals. If you are looking for a job, that is more than “just a job”, we would love to talk to you.

Department Mission Statements

Customer Experience

We strive to inspire passion in delivering exceptional customer interactions.  We focus on closing gaps between our deliverables and our customers’ expectations, through continual process improvement and always raising the bar.

R&D

We design products exclusively for veterinarians. We’re big on tiny details, little nuances and millimeters that transform our products into must-have items for our market segment.

Customer Support

We are the lifeline for our customers and our goal is to quickly and efficiently resolve issues while providing an excellent customer experience.  The love for our own pets drives our sense of urgency when supporting our customers.

DR Installation

We strive to ensure that customers feel confident in their use of our Digital Radopgraphy products through a seamless and educational installation that includes prompt scheduling and top quality training.

Production

We manufacture, service, and repair company products providing the best customer experience reflecting our character and credibility.

Logistics & Purchasing

We get the right product to the right place, in the right quantity, at the right time, in the best condition at an acceptable cost.

Ultrasound Installation & Education

We provide customer education to Sound Technologies Ultrasound customers to ensure the successful use of our products.  We are committed to increasing customer confidence with equipment that leads to customer recruitment and retention.

Ultrasound Education

Through exposure and education, we hope to increase the use and quality of ultrasound in the veterinary community to promote better patient care, and help veterinary practices thrive.

IT

We provide secure, reliable, and integrated technology solutions in alignment with department needs and management’s goals, while delivering an excellent customer experience.

Marketing

We strives to design and deploy professional and engaging communications to educate and inspire others to take action. Our philosophy elevates Sound’s brand value while clearly articulating customer benefits.

Sales

We create and execute sales strategies that demonstrate the value of our products and services while developing and maintaining positive relationships with our clients.

Human Resources

Strategic business partners in supporting Sound’s goals and objectives by maximizing our strongest assets; our people.  We work to develop programs that align our employees to company initiatives, values and strategies to accelerate the growth.